Contact Us stsservicedesk@spelman.edu (404) 270-5400
The STS Service Catalog defines and categorizes all information technology services provided to the Spelman community. The goal is to enhance your ability to quickly identify services that can assist you and to enhance your understanding of what each service provides. A general description is provided for each service along with other helpful information such as eligibility, availability, features, and support.
Accounts and Access
Guide to Spelman Accounts and Application Access
Banner
Banner Self Service, Banner 9 Admin Pages, Third Party Tools and Applications, Consultations, Reporting Tools
Communication & Collaboration
Office Phones, Electronic Forms, Gmail for Students, Cable TV, Digital Signage
Hardware & Software Support
Desktop Computer Support, Service/Help Desk, Hardware & Software Standards
Media Services
AV Equipment, Event Setup, Web Conferencing, Videography and Photography, Technology Equipped Spaces, Streaming Services
Getting Started with your OneSpelman Account
IT Infrastructure
Internet Connectivity, Virtual Private Network (VPN), Virus Protection, Shared Drives
IT Professional Services
Training, Portal Services, Hardware & Software Procurement, LinkedIn Learning
Teaching & Learning
Learning Management System, Classroom & Lab Technology, Multimedia Tools, Assessment Tools, Video and Web Conferencing
Web Conferencing
Room-based Video Conferencing Systems
Other
Maintenance Windows, ID Cards, Passport Pictures
Walk-in: Temporarily Suspended
Phone: 404.270.5400 (x5400)
Email: stsservicedesk@spelman.edu
Faculty: For immediate assistance while class is in session, please dial x5400 (404.270.5400), Option 8
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